FAQ
Order
Once your order is shipped you will receive an email with an online tracking number.
During the week: 24 to 48 h. Over the weekend: the following Monday.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.
Account
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.
Payment
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with UPI payment service.
The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by the stripe company.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.